Returns & Exchanges

At Ambrane, we strive to ensure your gadgets reach you in perfect condition, offering a hassle-free 7-day return policy for any manufacturing defects or shipping damages. We are committed to providing a seamless resolution to ensure your tech experience remains uninterrupted.

Return Process

• 1.
  Initiate Request

  Log in to your account and visit the 'My Orders' section to select the item you wish to return or exchange within 7 days of delivery.

• 2.
  Quality Assessment

  Upload clear images or a short video demonstrating the technical fault or physical damage to help our technical team validate your claim.

• 3.
  Reverse Pickup

  Once approved, we will arrange a free reverse pickup; please ensure the product is packed in its original box with all accessories and manuals included.

• 4.
  Refund or Replacement

  After a successful quality check at our warehouse, we will initiate a full refund to your original payment method or dispatch a brand-new replacement unit.